Received a payment that doesn't match your statement? Here's what happened and what we're doing about it!
A copy and paste error caused everyone regardless of payment method to be paid January 2019's statement amount rather than this February 2019's. This was human error and not a system error and will not happen in the future.
What We're Doing:
We are NOT reversing payments
- If you were UNDERPAID: You will be paid the difference before the weekend
- UPDATE 2/14/2019 6:13 PM: The difference has now been sent to those of you who receive payments via PayPal
- If you were OVERPAID: The difference will be deducted from next month's payment. Consider this payment an advance on next month's payment!
Thanks for your patience!!