Soundrop in the Time of Coronavirus
Music makes the world a better place and we need it now more than ever. Team Soundrop's mission remains the same as ever: to help independent musicians flourish and share their art across the globe. Due to the pandemic, the Soundrop HQ currently operates virtually in order to protect our team members while still providing the crucial artist services you know and love.
While we are at full capacity working remotely from our homes to alleviate health concerns since March 13th, Soundrop Artists™ are busier than ever. We've seen a record-breaking number of new artists submit a recording-breaking number of new submissions that have generating a record-breaking number of earnings on the music stores!
While we are proud to help artists achieve greater heights, there are a couple of important updates that should be considered during this time:
Submission timeline
Though we endeavor to make distribution lightning-quick, please allow our content approval team at least 10 business days to review your release. We strongly recommend selecting a release date at least 30 days out from the submission date for your project to best ensure a successful release.
Contacting us
Similarly to the longer time to review your submission, replying to your email will be delayed. Please note that we haven't forgotten about you and your email-- we will respond as quickly as possible.
This help center has answers to almost every question, and, if you are having trouble finding the right answer, Soundra P is there in the lower-right-hand corner to guide you to the right article or connect you with a representative!
Payments
We will be still processing payments on our regular schedule! That said, we strongly suggest switching payment methods from Check to PayPal as it is faster, requires significantly fewer human-to-human interactions, and is safer.
Unfortunately, Soundrop is temporarily unable to mail physical checks to the countries listed here, due to service suspension related to COVID-19.
Soundrop is still here for you!
We're all at home, listening to music, and working to make this tough time better. Thank you for all that you do to make the world a better place! Peace, love, and Soundrop💜