Keeping your account secure is of the utmost importance to Soundrop. Do not share your password or other account information with any unauthorized people.
Soundrop will NEVER ask you for account details like your password or credit card number via email.
If you are asked to log into your account via email, please pay special attention to the link. Hover over the link and make sure it is sending you to https://app.soundrop.com/ and not any other domain, even it if looks similar.
If you have any doubts about the authenticity of an email that claims to be from us, play it safe and don’t click. Chat us instead, and we can make sure you’re getting the #goodinfo.
If you believe you clicked on a phishing link, or otherwise had your Soundrop account details compromised, please contact us directly by typing PHISHING into our chat-bot in the lower, right-hand corner. We will help you to make sure your account is secure.