If you've received an email from our inspectors letting you know that they've encountered something that needs to be fixed before your release can be approved, that's okay! Click "Fix Issue" at the bottom of that email, or locate your album inside your account under assets.
If you'd like to make changes to revenue splits, please click here.
How to make changes
- Log into your account at app.soundrop.com
- Click "Assets" and then select your album
- Once you're on your album overview, click the red button in the upper right that says "Inspection failed: view issues"
- This will pull up what information our inspectors noticed that's holding up the approval process.
- Clicking "Fix issue(s)" will open up the release to be edited.
- Once you've made all necessary changes, click the "Review & Save" tab, or click next in the bottom right corner until you reach it.
- Review everything one last time, and if everything looks right-click "Approve".
- Then click the button "All issues fixed - resubmit release" and your release will go back into our inspection queue to be checked by our inspectors again.
It usually takes us 5 - 7 business days for our approval team to look at your release.
If you have any questions or would like clarification on what your message means, check our help center section Problems With Your Release.